Testimonials
Pest Control | Real Estate | Insurance | Government | Automotive | Business Services
Amber, Marketing Coordinator, Northwest Preferred Federal Credit Union
Financial"Hold Time has been nothing but a pleasure to work with. It is very personable working with Patrick and I can always count on Hold Time to get our script up and running in no time!"
www.mycreditunion.com
Jamie, Client Relations, NW Tax Advisory
Financial"The best way to describe your service is "NO fuss" -- Hold Time coordinates all the details for us. Our hold time music just "happens." In our busy business, this is so helpful. Thank you."
www.nwtaxadvisors.com
David, Client Relations, TD Consulting Group PC
Financial"We enjoyed our experience with Hold Time Music. They’re patient, knowledgeable, and extremely creative in helping us with our hold music needs. Hold Time produced all scripts as promised and continues to be proactive with the timely transition of our seasonal messages and music. The process was enjoyable and our transition went very smoothly. The system operates with minimal involvement from us and we have experienced no problems with equipment or customer service. They’re proactive and always working to keep our content relevant and fresh."
www.tdcpagroup.com
Natasha, Office Manager, K2MG Interiors
Construction"We always get great comments about our hold time music and we are very pleased with our service."
www.k2mgii.com
Rebecka, operations manager, Cascade Flooring America
Retail & Construction"We have used Hold Time for our on hold messaging since 2007 and are extremely pleased with both the quality and customer service that Patrick and his staff provide. If we have a special request that needs to be made mid-session, due to a special event, Patrick is not only willing to make the change, but his turnaround time is nothing short of amazing.
"We've been so pleased with his service, that we recently had Patrick assist us with the design of an in-store music system that periodically incorporates our on-hold messages. Not only have we received positive comments from our customers regarding the ambience provided by this service, our employees are very pleased, too."
www.cascadefa.com
Jared, Owner, Spring Air Inc.
Construction"Thank you for making us sound like a professional company to do business with! You have a way with words and song. You have our continued business and relationship."
www.springairinc.com
Dick, Operations Manager, West Side Electric
Construction"With Hold Time, our on hold recording service is seemless. We don't have to worry about updating or changing script. It is done automatically several times over the year from their office. No onsite visits are necessary after the original install. Patrick's humor lends to an enjoyable and ever changing On Hold experience where the customer actually listens to what is being advertised."
www.westsideelectric.com
Dena, Operations Manager, Pacific Panel and Steel Truss
Engineering & Construction"Hold Time Music has been great for our business. Our customers actually enjoy being put on hold! Hold Time provides unique and intriguing scripts for our system and updates quarterly with no fuss. Thank you Hold Time!"
www.ppst.us
Justin, I.T. Manager, Western Partitions Inc.
Construction"If you ever have any potential clients and they want to talk to a customer of yours as a reference, I would be happy to recommend you. Hold Time Music has been a great company to work with. You have always been very responsive and easy to work with. We have been very impressed by your quick response and sense of urgency to our needs."
www.westernpartitions.com
Diana, Administrator, Frank’s Heating and Refrigeration
Construction"Hold Time Music has been very responsive and professional to all of our needs. They have great communication and are easy to work with. We would recommend them to anybody."
www.comfortisbliss.com
Jimmy, General Manager, Contour Countertops
Construction"Hold Time does a great job giving Contour Countertops of Oregon a professional touch. When customers have to wait to talk with one of our service representatives, they are presented with helpful information and ideas that often lead to additional sales. At the change of each season I receive a reminder email of that season's script. With a quick reply I can send any changes or just "ok" the current script and its done. When we offer new products or services, I let Hold Time know with an email and before you know it, I have an updated script loaded to keep our information current. Its like magic. Very simple, quick and professional."
www.contourcountertops.com
Shelby, Practice Manager, Canby Eye Care
Medical"For anyone looking for a GREAT investment and marketing tool – HOLD TIME is it!"
"From time to time, we need to place our patients on hold. We have been very pleased working with Patrick and his crew! We are given advance notice for seasonal changes we may want to make. Our patients are continuously complimenting the awesome quality of the productions and the information they are hearing. It is a service that every company could definitely use!"
www.canbyeyecare.com
Sherry, Office Manager, Periodontal Concepts
Medical"Hold Time Music is wonderful to work with. We have been more than pleased with our on hold messages, quarterly updates are done promptly with no down time. Communication is always prompt and efficient. Patrick is great to work with and we recommend Hold Time to colleagues at every opportunity."
www.periodontalconcepts.com
Dr. Willcox, Owner, Bull Mountain Orthodotnics
Medical"Hold Time Music's service has been easy to implement. The initial setup was done quickly by your Team and required very little work on my end other than approving your scripts; which was very nice. The scripts you create have been creative and you have always done a great job implementing any new ideas I wanted to incorporate. My patients often comment on subjects that were in the On-Hold messaging, so I know they are listening in the short time we need to have them hold. Overall, it has been very effective in generating a buzz about whatever we what the patients to hear about! Thanks for your help!"
www.bullmtnortho.com
Merri, Practice Manager, Powell Veterinary Clinic
Medical"Our clients love our on hold messages. Patrick and the Hold Time staff go way above other companies out there, Patrick came to our clinic to record our staff and to record some of the pets we had in the hospital in order to add that extra level to our message. The process was fun and quick, we all sound like "rock stars", thanks Patrick. We have various messages depending on the time of the year, Patrick makes the change effortlessly and quickly."
www.powellvet.com
Angie, Office Manager, Spa Bella
Medical"The service Hold Time provides has reached above and beyond our expectations, as well as one of the most valuable advertising choices we've made!"
Thanks Patrick!!
www.cynthiagraymd.com
Kevin, President, New Heights Therapy Inc.
Medical"I have been very impressed with the professionalism at HoldTime. They do what they say they are going to do and they do it on time!"
www.newheightstherapy.com
Dr. Palena, Owner, Palena Dental
Medical"Mr. Bolan and Hold-Time Music exceeded my expectations by delivering a well-executed production that not only was stellar in content, but cheerfully and punctually delivered. Mr. Bolan was so patient in working with our special requests to produce exactly the end-result we had envisioned. Thank you for your help in our transition!"
www.palenadentalarts.com
Kevin, Administrator, Cornerstone Care Option
Medical"For years I was told we should have some sort of "on hold" approach. Yet, we are a small business and wanted to keep that personal touch. Patrick worked directly with us to get exactly what we needed. I was surprised at how much positive customer feedback we immediately received and still get. This is something that we should have done years ago."
"I work hard in operating a positive nursing facility. This has been a nice way to communicate with those already interested in us. And since we are open 24 hours a day, 7 days a week, "On Hold" is working, even when I am not. It has been a very ecconomical partner to our success in providing quality resident care."
www.cornerstonecareoption.com
Becky, New Patient Coordinator, Perman Family and Cosmetic Dentistry
Medical"When searching for a "on hold" service to meet our needs I wanted to find a local company that would capture the "feel" of our office. Not only did I find the "feel" that I was looking for, but also found the set up and implementation to be seemless. I don't have to spend time doing a thing...Hold Time takes care of it remotely without me even knowing." Thank you Hold Time
www.bestsmilesincanby.com
Brenda, Office Manager, Perkiomaki Dental
Medical"We are thoroughly happy with "Hold time". It is an opportunity to give out useful information about our practice and personal healthcare tips while our valued patients and prospects hold temporarily. It is a reflection of who we are. We don't want to miss one call!"
www.jjperk.com
Rita, Administrator, Eastco Development Services
Medical"Eastco has been with Hold Time Music for three years and they're the greatest in customer service. They are extremely nice people to work with. Any time we have script change or correction, it happens immediately. Our customers enjoy hearing about Eastco while they’re waiting. There are some interesting facts to hear about when you’ve been in business for forty years as we have. Thanks Hold Time."
www.eastcods.com
Kyle, General Manager, Gateway Veterinary Hospital
Medical"We have been very pleased with both service and content from HoldTime Music. Patrick got us on track and set-up in a short time and everything has worked smoothly. HoldTime has found a wonderful balance between professional and friendly that really reflects our business goals. Our clients often speak with us about tidbits they've heard while on hold and we all enjoy thinking of new pieces to add to our hold message. HoldTime has been responsive and simple to work with, I highly recommend their services."
www.gatewayveterinary.com
Traci, Practice Manager, Sorrento Animal Hospital
Medical"We at Sorrento Animal Hospital have got nothing but very positive comments from our clients. Everything from it's so nice to learn something interesting vs listening to local radio or elevator music. We've actually had clients ask us to put them back on hold so they can hear the answer. Patrick and Hold time has been very easy and very professional to work with and I have to do very little which is great. I can't rave about them enough and have shared with my local practice manager group as well."
www.sorrentoanimal.com
Barb, Practice Administrator, Pritchard Orthodontics
Medical"Pritchard Orthodontics is happy to recommend the services of Hold Time. Patrick Bolan and his company has been awesome to work with. He is very creative and makes being "on hold" fun! We have been clients for several years and Patrick has not wavered in his excellent customer service, staying updated and seasonal on our productions with precise and superior communication at all times."
www.pritchardortho.com
Dr. Geisler, Practice Owner
Medical"Hold Time Music has provided great service for my business. Patrick and Lisa are always professional and quick to respond to my requests. My patients love the information given to them on the phone about the practice and the music selections are always tasteful and fun. Thank you for doing such a great job"
www.drstacygeisler.com
Dr. McMahan, Orthodontist
Medical"Hold Time music has met our need for educational and relevant information to our patients on hold that is customized for our dental practice. I have been pleased with the customized music I requested and the regular updates for the messages has been extremely simple and quick. Patrick and company have been professional and reliable, I am very pleased with the great service and the product!"
www.mylagrandedentist.com
Sharon, Marketing Coordinator, Elcon Associates
Engineering"I would highly recommend Hold Time. I find Patrick to be highly professional and easy to work with."
www.elconassoc.com
Allen, VP Marketing, Flir Systems CVS
Engineering & Manufacturing"The folks at Hold Time have been a pleasure to work with, and we like the twice yearly keep the content fresh. A custom scripted on-hold recording is a must unless you don't mind your customers sitting in silence or listening to commercials on a local radio station...."
www.flir.com
Fredrik, Marketing Manager, Milestone Systems
Engineering"Hold Time Music is fast, responsive and customer service oriented. The folks at Hold Time Music take the time to understand what messaging works best for your company. Hold Time Music has added a new dynamic to our company at a very cost-effect rate."
www.milestone.us
Mike, Marketing Director, Mercer Windows
Manufacturing"We have been very pleased with the service we have received from Patrick and the crew at Hold Time. Their approach to our needs has been friendly, efficient, and professional. I enthusiastically recommend Hold Time to any company that has a need for their services."
www.mercer-industries.com
Steve, Marketing Director, Triad Speakers
Manufacturing"Triad Speakers has been thoroughly pleased with the service we've gotten from Hold Time. You have quickly responded to our sometimes idiosyncratic requests to give us the music and messages we want when we want them. We particularly appreciate your gently nudging us through deadlines to make sure we get what we want. All this and good value too. So yes, we're pleased."
www.triadspeakers.com
Jessica, Marketing Manager, Taylor Made labels
Manufacturing"Hold Time Music & Marketing makes our hold time recording process completely painless. They communicate deadlines with us, send us old scripts and ALWAYS record our scripts in a timely manner. I enjoy working with Lisa and would recommend Hold Time to anyone looking to record a hold time message."
www.taylormadelabels.com
Scott, Marketing Manager, NC Machinery (Caterpillar dealership)
Manufacturing"As a company with locations in 13 Washington and Alaska cities, we were searching for a provider that could simultaneously load a single on-hold message for all of our facilities, with nothing needed on our end but script approval. Hold Time Music and Marketing has done just that for us, increasing our ability to seamlessly maintain continuity in our messaging from Fairbanks, AK to Yakima, WA. I have been very impressed with the customer service and professionalism of Hold Time, and highly recommend them."
www.ncmachinery.com
Holly, Marketing Director, Tandemrain Innovation
Food Service"Hold Time continually provides us turn-key, quality service!"
www.tandemrain.com
Hal, Owner, Stuff Inc.
Retail"I am thrilled to recommend Hold Time Music to any business that wants top notch, affordable on hold messaging. I think every business owner wants to deal with a company that is responsive, honorable and makes a process easy. For Hold Time Music, this is only the beginning....they offer so much more. Hold time listens to your ideas, and then transforms them with their creative capability into something simply amazing. You don’t believe it, just call my company any time at 503-775-2056 and ask to be put on hold. They really are that good."
"Your scripts are delightful and creative as always. Amazing that you don't take drugs!"
www.ilikestuff.com
Michael, Operations Manager, Riegelmann's Appliance
Retail"We have been extremely happy with the Hold Time. Patrick's work makes our message clear and available to all of our customers. His honesty, integrity, and communication skills made this transition to using Hold Time very easy. I would recommend Hold Time to anyone."
www.riegelmanns.com
Russ, Owner, Beacock Music
Retail"I’m glad to give you a plug – we love what you do for our “on hold” (in fact, customers have asked us to put them BACK ON hold to hear the rest of the story/joke)."
www.beacockmusic.com
Ryan, Sales Manager, Beacock Music
Retail"We have been extremely happy to have hold time music entertain our customers while they are waiting on hold. The scripts are fun and do a great job of selling when we are not available. Much better that just having cheesy elevator music."
www.beacockmusic.com
Travis, President, Postergarden.com
Internet Retail"Thanks to Hold Time, our customers are always greeted with a friendly, professional voice that lets our customers know we mean business. Working with Hold Time has always been a breeze. They're helpful, on time and always deliver exactly what we ask for. We couldn’t be happier!"
www.postergarden.com
Nathan, Sales Manager, Roses Equipment and Supply
Retail"Before Hold Time Music you would fall asleep to rhetorical, lackluster elevator music while on hold at my company. Now that Patrick and Hold Time has implemented humorous, knowledgeable and informative on hold scripts, Roses equipment has seen expediential growth. This is a huge marketing tool for my company and I would highly recommend their services."
www.rosesequipment.com
Jason, President, Northwest Health and Safety Inc.
Retail"I have been very impressed with the services of Hold Time Music and Patrick. They do what they say they will do and they are very responsive to our needs. Patrick is always willing to go the extra mile to make the productions effective and is very easy to work with. Our revenues have increased since adding music on hold and we are constantly asked about products that people hear about while on hold. It really makes being on hold a much more pleasurable experiance. In business we make investments and hope they pay off and this is one of those that has paid off well for us. Thank you Hold Time Music."
www.aed4u.com
Denny, President, Lumber Country Inc.
Retail"Greeting our cliental professionally and courteously using the telephone is a priority with us. We minimize the time a customer spends on hold as we always attempt to service them immediately. However, when hold time becomes necessary, our customers experiences listening to our product messages have been a big plus for us. We receive many compliments about the "voice" and the clear concise messages that talk about our products and our company. Hold Time is considered to be a vital part of our sales and marketing tools."
www.lumbercountry.net
Doug, President, Doug Williams and Associates
Internet retail"I am always getting positive comment about our on-hold recordings that Patrick did. It is unique and different so it attracts attention. I even had one person ask to be put back on hold so they could listen to the message. Our on-hold marketing helps us be different and better than our competition. The voice clips intermingled with music are interesting, funny and very professional. Way to go Hold Time!"
www.dougwilliams.com
Richard, General Manager, Riverside Golf and Country Club
Leisure"Hold Time and the owner Patrick Bolan do an outstanding job in putting together the message you want to convey. They are fun to work with, quick in there delivery and easy to work with. I highly recommend Hold Time for your next on hold message."
www.riversidegcc.com
Heather, President, Morton’s Stoves
Leisure"As a business owner, our time is limited. From the first time we started working with hold time music, they have gone out of their way to assure our needs were met. From working around my schedule to meet with me, to developing a script that clearly communicates our business to our on hold customers. I appreciate their quick turn around time and their professionalism."
www.mortonsstoves.com
Johnny, Owner, Nelson's Nautilus Health Club
Leisure"To say that I am pleased with the services of Hold Time media would be an understatement. Patrick combines creativity and professionalism to produce an experience for my customers that is both informative and entertaining. Thumbs Up!"
www.nelsonsnautilus.com
Robert, President, Halt Pest Control
Pest Control"We are always glad to work with vendors and suppliers that make our life easier and add value to our company. We have found that Hold Time has delivered its services in a timely, friendly, and professional manner. We would highly recommend using Patrick and Hold Time to help your business image."
www.haltpestcontrol.com
Bruce, President, Pioneer Pest Management
Pest Control"We have been very happy with the services provided by Holdtime Music & Marketing. They are very timely with our seasonal changes and especially willing to work with us on script adjustments. We continue to refer others to Holdtime Music and marketing for their services and look forward to working with them in the future."
www.pioneerpestmanagement.com
Lizabeth, The Hale Group Real Estate
Real Estate"My experience with HoldTime Music has been the best. It is hard to find a company that will take care of your business in a timely manner, with a good attitude and always available to take care of your business. Hold time message is professional and allows customers to know more about your business. I am encouraging any one who has a business to have this on their phone system since it is productive and effective."
www.halehomes.com
James, Owner, Pino Insurance Agency
Insurance"Holdtime has a professional and unique way of letting our clients know what we do, what they can expect and how much we appreciate them. They hit all the bases for us, we are extremely pleased."
www.pinoteam.com
Quincy, I.T. Systems Manager, Clackamas River Water
Government"What impressed our Information Technology Department the most about HoldTime Music & Marketing is their motivation and cheerfulness in responding to our requests in providing quality products and services. Their products work efficiently and their services are rated number one in our book."
www.crwater.com
Steve, Public Information Officer, Clackamas County Fire District #1
Government"Hold Time Music is so good at clearly communicating our message to everyone who calls in to our offices, it's like they work here and do this type of work every day! I wish all of our business partners were this good!"
www.ccfd1.com
Sandy, General Manager, Bob Thomas Carstar
Automotive"We enjoy working with you and changing our commercials with the seasons. We even have customers ask to be put back on hold so they can hear the rest of the story."
www.bobthomascarstar.com
Christine, Office Manager, Motus Reruiting.
Business Services"My experience with Hold Time Music was fantastic. Patrick was extremely professional and he has great ideas. I was most impressed with his familiarity with our unique industry and his ability to script something accordingly. The programs are wonderful and I can say when I have had occasion to be on hold with a co-worker, my wait was most pleasant because of the Hold Time Music production."
Who Knew?
Interesting Fact #9: Italian Antonio Meucci invented the first working phone, but didn’t have enough money to file a patent. Alexander Graham Bell did however… sixteen years later.
Interesting Fact #11: Hold Time’s first client was an allergy clinic… six months after we opened. Thanks Dr. Davis!
Let’s Get Down to Business
Music on Hold White Sheets
- How we transmit productions to your phone system.
- How are productions put together?
- Recession Marketing - how to slash your budget.
Honest Answers From our Blog
- What callers want... the answer might surprise you.
- The best and the worst of on-hold.
- The Number #1 complaint about the on-hold industry.
- The Number #2 complaint about the on-hold industry.
- Using sound FX while on-hold.
- Your customers: The attention span of 2 year old.
- Trivia is not trivial.
- Music on hold that’s so bad, we won’t read it.
- Working on-hold into your marketing strategy.
- Slash your marketing budget with music on hold.