Phone System Compatibility
IF YOU ARE GADGET-FRIENDLY, YOU MIGHT ENJOY THIS PAGE. ADDING MUSIC ON HOLD TO A PHONE SYSTEM CAN BE EASY, BUT HOLD TIME STUDIOS ALWAYS RECOMMENDS INSTALLATION BY QUALIFIED PERSONNEL.
While most commercial grade systems are plug n' play, we highly recommend using a tech who is familiar with your phone system.
Whether you need Avaya, Toshiba, Cisco, NEC, Nortel, Mitel or Panasonic music on hold services, we can help you. Contact us at 800-521-5570 and give us the particulars on your system. With hundreds of on hold installations "under our belt", we'll give you some options.
1. If your phone system has a "brain" somewhere...
for example:2. then it has a plug/port for music on hold (MOH)
for example:3. Plug the player into the phone system
for example:4. And turn it on... most systems are this easy!
Music on hold players
If you need a music on hold player, we provide two depending on the package that best fits your needs. Music On Hold Packages
A simple, digital thumbdrive music on hold player is easy to update with new productions using an .mp3 sent to you via email. This locally loaded player is best for clients that need just the occasional production.
When Hold Time updates new productions on a schedule, we use an internet-loaded player as part of the convenience and quality Hold Time Studios provides to clients we work with regularly.
These players are configured for common business-class phone systems, like Starplus, Panasonic, Avaya, Cisco, Vodiavi, and Mi-tel (formerly, Inter-tel).
A Few Notes
- If you have a phone system from an Office Supply store like this
- We'd highly recommend using an i.t. technician
These simple phone systems usually don't have a music on hold port, but custom adapters are available for the make and model of your particular system. Hold time can guide you to the right one. You can do more research about it in our blog, or give us a call at 800-521-5570.
Who Knew?
Interesting Fact #12: Hold Time’s record for "installations in a single day" is eight, and we did them in person. That was a long day.
Interesting fact #14: See Patrick installing a remote system
(in his younger days) here.
Let’s Get Down to Business
Music on Hold White Sheets
- How we transmit productions to your phone system.
- How are productions put together?
Honest Answers From our Blog
- Phone death by radio.
- The best and the worst of on-hold.
- Designing on-hold with cell phones in mind.
- The Number #1 complaint about the on-hold industry.
- The Number #2 complaint about the on-hold industry.
- Using sound FX while on-hold.
- Working with small 2-line systems.
- Your customers: The attention span of 2 year old.
- Music on hold that’s so bad, we won’t read it.